Stripe

Product Manager, Support Platform

Company
Stripe
Location
Dublin
Hires in
Ireland
Remote
Not stated
Level
Mid
Role type
Platform
Posted
22 Aug 2026 (2mo ago)
Salary
Not published in the posting

We list this role because Stripe pays senior product managers €100k+ according to public compensation data. The link goes straight to the company's own posting.

Financial infrastructure platform building support experiences for Stripe's multi-party ecosystem.

What you'll be doing

  • Develop product strategy and roadmap for Platform and Connect support use cases.
  • Build understanding of platform operators, connected accounts, and support team needs.
  • Improve capabilities and effectiveness of user-facing AI agent for support.
  • Identify recurring support problems and translate into reusable product capabilities.
  • Build and iterate on prompts, skills, tools, and evaluations for AI agent.
  • Create continuous improvement loops from AI conversations into scaled solutions.

Requirements

  • Deep user empathy and high bar for user experience.
  • Experience with technical products or computer science background.
  • Strong written and verbal communication skills.

AI summary of Stripe's posting, written in our own words. Read the full posting before you apply.

Role snapshot

Key facts from Stripe's posting.

Experience asked for
7+ years

Skills mentioned

AI/MLProduct strategyCross-functional leadershipTechnical products

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