Zalando

Senior Principal Product Manager Post-Purchase Engagement

Company
Zalando
Location
Berlin
Hires in
Germany
Remote
Not stated
Level
Principal
Role type
Core
First seen
The company shows no posting date
Salary
Not published in the posting

We list this role because Zalando pays senior product managers €100k+ according to public compensation data. The link goes straight to the company's own posting.

Post-purchase customer experience platform serving 52+ million customers across transactions and returns.

What you'll be doing

  • Define product vision for post-purchase experience across apps and web
  • Execute delivery by navigating trade-offs using data-informed frameworks
  • Build AI-enabled features working backwards from target customer experience
  • Set vision, roadmap and targets; drive execution relentlessly
  • Identify opportunities with customer-centric mindset and execute rapidly
  • Mentor colleagues and maximize commercial value through KPI frameworks

Requirements

  • Significant experience planning and deploying technical products at scale
  • Strong track record building successful platform products in e-commerce
  • Ability to understand customer needs and conduct user research
  • Experience working with cross-functional Design, Engineering, Data Science teams
  • Contribute to and explain product strategy for your area

AI summary of Zalando's posting, written in our own words. Read the full posting before you apply.

Role snapshot

Key facts from Zalando's posting.

People management
Yes, the role manages people
Relocation
Relocation support offered

Skills mentioned

Product strategyE-commerceAI technologiesData analysisUser research

More roles at Zalando

All 8 roles at Zalando

Similar roles

The weekly PM market digest

Ten roles, the week's hiring numbers, and one role taken apart by a principal PM. Free, every Sunday.

Signup opens soon.