Senior Product Manager, Ongoing Monitoring

Build real-time fraud and risk monitoring for Tide's merchant acquiring payment business.

What you'll be doing

• Own acquiring fraud and risk monitoring product strategy and roadmap independently
• Work with Engineering and Data Science to define real-time rules and ML models
• Use data to identify fraud patterns and develop loss-reduction capabilities
• Build chargeback prevention and recovery product capabilities
• Identify opportunities for Agentic AI and automation in risk operations

Requirements

• 4+ years product management experience with acquiring risk focus
• Worked in acquiring bank, PSP, payments company, fintech or merchant acquiring
• Proven track record reducing acquiring fraud or chargeback losses
• Experience with rules engines, fraud monitoring systems or ML models
• Comfortable working with Engineering, Data Science, Risk and Operations teams

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