- Company
- Intercom
- Location
- London, Dublin
- Hires in
- UK, Ireland
- Remote
- Not stated
- Level
- Senior
- Role type
- Core
- Posted
- 29 Jul 2026 (2mo ago)
- Salary
- Not published in the posting
We list this role because Intercom pays senior product managers €100k+ according to public compensation data. The link goes straight to the company's own posting.
Lead product strategy for Messenger, Fin's primary channel for AI-powered customer engagement.
What you'll be doing
- Own Messenger product roadmap, defining priorities and communicating rationale
- Understand customer problems through research, data, and direct interactions
- Collaborate with engineers and designers to build and ship solutions
- Measure impact using quantitative and qualitative metrics
- Ensure product quality and world-class releases
- Drive GTM strategy and cross-functional alignment
Requirements
- Sharp customer focus and problem framing abilities
- Ability to define compelling roadmaps with clear communication
- Strong product judgment balancing customer needs and constraints
- Understanding of AI systems and LLMs for informed decisions
- Technical fluency with modern tech stacks and APIs
- Excellent communication and high ownership mindset
AI summary of Intercom's posting, written in our own words. Read the full posting before you apply.
Role snapshot
Key facts from Intercom's posting.
- Work setup
- Hybrid
- People management
- Yes, the role manages people
Skills mentioned
Product roadmap managementAI/LLM systemsData analysisTechnical fluencyGTM strategy
Similar roles
Senior Product Manager (Licensing & Billing)
n8n
Berlin · Remote1d agoSenior€90–152k
Product Manager - Integrations
Pleo
London · Madrid · Copenhagen · Remote1d agoMid
Product Manager, Foreign Exchange
Stripe
London1d agoMid
Sr. Product Manager - ClickStack
ClickHouse
Germany, UK, Netherlands2d agoSenior
Senior Product Manager - Tech, Prime Video Commerce
Amazon
London2d agoSenior