- Company
- Hopper
- Location
- London, Madrid, Barcelona
- Hires in
- Spain, UK
- Remote
- Yes
- Level
- Principal
- Role type
- AI
- Posted
- 15 Aug 2026 (2mo ago)
- Salary
- Not published in the posting
We list this role because Hopper pays senior product managers €100k+ according to public compensation data. The link goes straight to the company's own posting.
AI conversational agent for travel customer service across chat and voice platforms.
What you'll be doing
- Own roadmap for conversational agent covering intent, design, and partner interfaces
- Set product standards for voice including latency, turn-taking, and quality metrics
- Engage enterprise partners through discovery and launch decision-making
- Drive design work hands-on in Figma producing flows and wireframes
- Define and defend quality bars for resolution, containment, and escalation
- Specify agent behavior including tone, guardrails, and edge case handling
Requirements
- 8+ years product management with principal-level customer-facing product ownership
- Hands-on production voice product experience with ASR/TTS and latency knowledge
- Design fluency with ability to work independently in Figma
- Prototyping capability using AI coding tools without engineer dependency
- Front-end shipping experience and credible engineer engagement
- Enterprise partner-facing experience in regulated industries
AI summary of Hopper's posting, written in our own words. Read the full posting before you apply.
Role snapshot
Key facts from Hopper's posting.
- Experience asked for
- 8+ years
- Work setup
- Remote
- Equity
- Mentioned in the posting
Skills mentioned
Voice product designConversational AIFigmaASR/TTSLLM products
