Head of International Product / Group Product Manager - Customer Experience

Customer Experience team building products for global marketplace support across DoorDash, Wolt, and Deliveroo.

What you'll be doing

• Define long-term vision and strategy for customer experience product area globally
• Lead and develop a team of Product Managers
• Shape how AI and human expertise deliver faster customer experiences
• Partner with regional teams to understand local market needs
• Work with Engineering, Design, Data Science, and Operations on product delivery
• Communicate product vision and business impact to senior leadership

Requirements

• 2-3+ years managing and developing Product Managers
• Experience building products leveraging AI or machine learning
• Strong track record defining product vision, strategy, and roadmaps
• Experience leading cross-functional initiatives across multiple disciplines
• Exceptional communication and ability to influence senior leaders

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